Outside drain overflowing? What to do first

An overflowing outside drain needs attention, particularly if wastewater or sewage is escaping. The safest first step is to reduce the amount of water entering the drainage system while you work out whether the problem appears private or shared.

Keep people and pets away from contaminated water. Avoid repeatedly flushing toilets, running washing machines or emptying baths if that water feeds the affected drain. Check whether neighbours are experiencing a similar problem; several properties being affected can indicate a shared or public sewer issue.

When to request drainage help

If wastewater is backing up towards the property, the level continues to rise, or the blockage appears to be within private drainage, request professional help. See our emergency drainage Halifax page for the enquiry route.